Privacy Policy

Last Updated: August 25, 2025

1. Introduction

Jaunty Hill Gaming Education ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jaunty-hill.com and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Educational background and career interests
• Course enrollment and progress data
• Payment information (processed securely through third-party providers)
• Communications with our support team

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and browser information
• Device information and operating system
• Pages visited and time spent on our site
• Referral source and exit pages
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and maintaining our educational services
• Processing course enrollments and payments
• Communicating with you about courses and updates
• Improving our website and services
• Complying with legal obligations
• Marketing our services (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party providers who assist in operating our website and services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or asset sale
• Consent: With your explicit consent for specific purposes

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

5.1 Types of Cookies

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

5.2 Cookie Management

You can control cookies through our cookie consent banner and your browser settings. Note that disabling certain cookies may affect website functionality.

6. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through certified providers

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Course-related data may be retained for educational records purposes.

8. Your Rights

Under UK data protection laws, you have the following rights:

• Access: Request a copy of the personal information we hold about you
• Rectification: Correct any inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing of your personal information
• Restriction: Limit how we use your personal information

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the UK. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "Last Updated" date.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

14. Data Protection Officer

For data protection matters, you can contact our Data Protection Officer at [email protected].