Terms of Service

Last Updated: August 25, 2025

1. Acceptance of Terms

By accessing and using the Jaunty Hill Gaming Education website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Jaunty Hill Gaming Education provides online gaming education courses, including but not limited to:

• Game development programming courses
• Game design and user experience training
• Gaming business and marketing education
• Virtual and augmented reality development courses
• Career guidance and placement assistance

3. User Accounts and Registration

3.1 Account Creation

To access certain services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

• Provide accurate and current information
• Maintain the security of your account
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. Course Enrollment and Payment

4.1 Course Access

Upon successful payment and enrollment, you will receive access to course materials for the duration specified in your course package.

4.2 Payment Terms

• All course fees must be paid in full unless a payment plan is arranged
• Prices are listed in British Pounds (GBP) and include applicable VAT
• Payment is processed through secure third-party providers
• We reserve the right to change course prices with reasonable notice

4.3 Refund Policy

• 14-day money-back guarantee from course start date
• Refunds are not available after 25% course completion
• Processing may take 5-10 business days
• Administrative fees may apply to certain refund requests

5. Intellectual Property Rights

5.1 Our Content

All course materials, including videos, text, graphics, and software, are owned by Jaunty Hill Gaming Education and protected by copyright law.

5.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our course materials for personal educational purposes only.

5.3 Restrictions

You may not:

• Copy, reproduce, or distribute course materials
• Share your account credentials with others
• Reverse engineer or attempt to extract source code
• Use materials for commercial purposes without permission

6. User Conduct

You agree not to:

• Violate any applicable laws or regulations
• Harass, abuse, or harm other users or staff
• Upload malicious code or attempt to disrupt our services
• Engage in academic dishonesty or plagiarism
• Impersonate others or provide false information

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Course Completion and Certification

8.1 Completion Requirements

To receive a certificate of completion, you must:

• Complete all required course modules
• Pass all assessments with the minimum required grade
• Submit all required projects
• Comply with course deadlines (where applicable)

8.2 Certification

Certificates are awarded digitally and can be verified through our online verification system. Certificates do not guarantee employment or specific career outcomes.

9. Job Placement Assistance

While we provide career support and job placement assistance, we do not guarantee employment. Job placement services are provided on a best-effort basis and success depends on various factors including market conditions and individual performance.

10. Technology Requirements

You are responsible for ensuring you have the necessary technology and internet connection to access our courses. Minimum system requirements are provided for each course.

11. Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. We may suspend services for maintenance, updates, or other operational reasons with reasonable notice.

12. Limitation of Liability

To the maximum extent permitted by law, Jaunty Hill Gaming Education shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

13. Disclaimers

• Services are provided "as is" without warranties of any kind
• We do not guarantee specific career outcomes or salary increases
• Industry information is subject to change and may become outdated
• Third-party tools and platforms are subject to their own terms

14. Termination

14.1 Termination by You

You may terminate your account at any time, subject to our refund policy.

14.2 Termination by Us

We may terminate or suspend your account if you violate these terms or engage in prohibited conduct.

15. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

16. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or website notice. Continued use of our services constitutes acceptance of updated terms.

17. Contact Information

For questions about these Terms of Service, please contact us:

18. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Jaunty Hill Gaming Education.